Terms of service

Terms of Service – Nova Nella

Introduction

Welcome to Nova Nella. By accessing our website, browsing our pages, or placing an order through our store, you agree to comply with the terms described below. These Terms of Service establish the rules and conditions governing your use of our website, products, and services.

Please review these terms carefully before using the website. If you do not agree with any part of these terms, you should discontinue use of our services and website.

Nova Nella may revise or update these terms periodically. Any changes posted on this page become effective immediately upon publication. Continued use of our website after updates have been made indicates your acceptance of the revised terms.

Our online store is powered through Shopify, which provides the e-commerce platform used to offer products and process purchases.

1. Conditions for Website Use

By using our website, you confirm that you meet the legal age requirement applicable within your country or region, or that you have authority to allow minors under your supervision to access the site.

You agree not to:

  • Use our services for unlawful activities

  • Violate local, national, or international laws

  • Attempt to interfere with website operations

  • Upload harmful software, viruses, or malicious code

  • Misuse any content, products, or services offered through our platform

Violation of these rules may result in suspension or permanent termination of access.

2. General Use Terms

Nova Nella reserves the right to deny or discontinue service to any individual at our discretion and when considered necessary.

Certain information exchanged through online systems may travel through different networks and technical systems. Payment information submitted during transactions is protected through encrypted security measures.

Without written permission from Nova Nella, users may not:

  • Copy website material

  • Republish content

  • Resell services

  • Duplicate products or information

  • Exploit website content for commercial purposes

Section titles contained within these Terms are used only for organizational purposes and do not alter interpretation.

3. Information Accuracy

We strive to provide complete and reliable information throughout our website; however, we cannot guarantee that all descriptions, content, pricing details, or materials will always remain current or error-free.

Content displayed on this website should be considered general information and should not serve as the sole basis for important decisions.

Nova Nella reserves the right to modify website content whenever necessary without obligation to update previously published information.

4. Pricing and Service Changes

Prices for products and services may change without prior notice.

We also reserve the right to modify, suspend, remove, or discontinue portions of the website, services, or products at any time.

Nova Nella will not be responsible for losses or damages resulting from modifications, pricing changes, or service interruptions.

5. Product Information

Some products available through Nova Nella may be sold exclusively through our online store and could be offered in limited quantities.

We attempt to present product images and colors as accurately as possible. However, display settings may vary from one device to another, and we cannot guarantee exact color representation.

We may also:

  • Limit product quantities

  • Restrict purchases

  • Update descriptions

  • Modify pricing

  • Remove products from sale

These decisions may be made without prior notice.

Returns and exchanges remain subject to our Refund and Return Policy.

6. Orders and Customer Information

Nova Nella reserves the right to reject, limit, or cancel any order.

Situations that may lead to order restrictions include:

  • Multiple orders using identical billing information

  • Duplicate purchases

  • Suspicious activity

  • Inventory limitations

If changes are made to an order, we may attempt to notify you through the contact information provided during checkout.

Customers agree to provide accurate and current information including:

  • Name

  • Billing details

  • Shipping information

  • Contact information

  • Payment information

Failure to provide accurate information may affect processing and delivery.

7. External Tools and Services

Certain features on our website may rely on tools, software, or services operated by external providers.

These tools are offered without guarantees, monitoring, or control by Nova Nella. Use of such features is entirely voluntary and at your own discretion.

Future features or services introduced to the website will also fall under these Terms.

8. Third-Party Websites

Links appearing on our website may direct users to independent third-party websites.

Nova Nella does not control or review all external websites and cannot be responsible for:

  • Their content

  • Security practices

  • Accuracy

  • Products or services offered

Users should review external policies before engaging in transactions with third parties.

9. User Feedback and Submissions

Customers may choose to submit reviews, comments, ideas, suggestions, or other forms of content.

By submitting materials to Nova Nella, you grant us permission to use, publish, modify, distribute, or display such content without obligation to provide compensation.

Submitted content must not:

  • Contain unlawful material

  • Infringe intellectual property rights

  • Include offensive or abusive content

  • Misrepresent identities

  • Contain malicious software

Users remain responsible for content they submit.

10. Privacy and Personal Data

Any personal information collected through our store is handled according to our Privacy Policy.

11. Errors and Corrections

Occasionally, our website may contain errors involving:

  • Pricing

  • Product descriptions

  • Promotional information

  • Availability

  • Shipping details

Nova Nella reserves the right to correct errors and cancel or modify orders when necessary, including after an order has been placed.

12. Restricted Activities

Users may not use this website to:

  • Conduct illegal activities

  • Encourage unlawful behavior

  • Violate regulations or laws

  • Infringe copyrights or trademarks

  • Harass or discriminate against others

  • Provide false information

  • Distribute malware

  • Collect personal information without permission

  • Send spam or deceptive communications

  • Attempt to bypass security systems

Violation of these restrictions may lead to immediate removal of access.

13. Disclaimer of Warranties and Liability Limits

Nova Nella does not guarantee uninterrupted, secure, or error-free operation of the website or services.

Products and services are provided on an "as available" and "as is" basis without warranties unless otherwise required by applicable law.

To the maximum extent permitted by law, Nova Nella and its affiliates, employees, suppliers, and service providers shall not be liable for losses, damages, lost profits, data loss, or indirect consequences arising from the use of our website, services, or products.

14. Indemnification

You agree to defend and hold harmless Nova Nella and its affiliated parties from claims, liabilities, damages, expenses, or legal costs resulting from violations of these Terms or misuse of our services.

15. Severability

If a provision within these Terms is found unenforceable or invalid under applicable law, the remaining sections will continue to remain effective and enforceable.

16. Termination of Use

These Terms remain effective unless terminated by either party.

Nova Nella may restrict or terminate website access without prior notice if we reasonably believe these Terms have been violated.

Users may end this agreement at any time by discontinuing use of the website and services.

17. Entire Agreement

These Terms, together with any policies published on the Nova Nella website, represent the complete agreement between Nova Nella and website users and replace previous discussions or understandings.

18. Governing Law

These Terms and all services provided through Nova Nella will be interpreted and governed under applicable laws of the United States.

19. Updates to These Terms

Nova Nella may revise these Terms periodically. Updated versions will be posted directly on this page.

Your continued use of the website after modifications have been published indicates acceptance of those changes.

20. Contact Information

Nova Nella

Address: 7774 S Buffalo Dr, Las Vegas, NV 89113, USA
Phone: +1 702-934-5228
Email: support@novanella.com

Customer support inquiries are reviewed during regular business hours, and our team aims to respond as quickly as possible.